Friends & Family Test Results

 

BACK TO MAIN INDEX

 

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

To see summary of results received by SMS between July - September 2020 click here.

 

FFT Results

  • 89% Extremely Likely
  • 7% Likely
  • 1% Neither Likely nor Unlikely
  • 0% Unlikely
  • 3% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Oct 2020 000000
Sep 2020 000000
Aug 2020 000000
Jul 2020 000000
Jun 2020 1330000
May 2020 3420020
Apr 2020 1501000