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Patient Information

Below are links to information to support you while staying at home during the Corona virus pandemic.

Children and Young People Wellbeing Support

- Websites to support wellbeing during COVID-19

- Home learning: resources for mental health and wellbeing (directory)

Happy Families, Happy Futures programme

Healthier Together is a website offering advice and information on health related matters for children aged 0 to 18.

- New Public Heath England guidance to support parents/carers on children and young people's mental health and wellbeing.

Adults Wellbeing Support

- LiveWell Dorset have adapted their 5 steps to wellbeing - click here.  For people signing up to 'stop smoking' support, LiveWell Dorset are now able to post out nicotine replacement therapy packs.  Also weight loss classes are now being run online.

Every Mind Matters have updated their website to reflect how to look after your health and wellbeing during COVID-19.

- HeadFIT is a new online platform providing the military with 24/7 access to self-help tools to help manage stresses of every day life.

- Our Dorset health app finder.

- Help & Kindness is a great website who collate all help and support available including shops who will take payment over the telephone and do deliveries (if you put COVID 19 and your postcode in the seach box you will get all relevant local information).

- If you are a victim of Domestic Abuse there are various organisations that are there to support and help you; click here or here for lists of places offering support.  Remember you are not alone.

- Sport England have a new campaign called #StayInWorkOut, aiming to inspire and inform people about how they can keep moving while indoors.  This includes home workouts from popular fitness brands and influencers.  The campaign also encourages the public to go outside for exercise once a day in line with advice from the government.  Click here for their Twitter channel.

- For information regarding community and volunteer services, click here.

The Dorset Self-Management Service

Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.

At Atrium Health Centre, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life.

The Self-Management Coaches are there to support people with health conditions to feel more confident, and have lots of experience talking about a whole range of subjects: 

  • Managing pain and fatigue
  • Preparing for appointments
  • Accessing information to understand conditions and treatments
  • Feeling more confident getting out and about
  • Building a network of support around you
  • Accepting and coming to terms with having a health condition

The Link Workers are there to focus on connecting people with long term health conditions to groups and activities available to them in their community, they will focus on;

  • Improving your social support network and feelings of isolation
  • Information sourcing and gaining confidence to attend groups
  • Identifying any other non-clinical support options that may be of benefit

Our Coach, Hilary Knowles, is based at Atrium Health Centre on Tuesdays.

Our Link Worker, Ellis Ford, is based at Atrium Health Centre on Thursdays.

They are part of our team here to support you. Lots of patients and their carers say how hard it is when healthcare professionals only have ten minutes, but self-management coaches have up to 45 mins for each session to listen to you and support you. Your GP practice nurse or any member of the reception team can refer you to see the coach, so if you are interested in this, please mention it to one of the team at Atrium Health Centre.

In the case where our staff are not co-located, referrals can be made using our online referral form:

or by phoning our Single Point of Access on 0303 303 0153.

We are currently working toward a more integrated referral process and will keep you informed of further developments.

Age UK Dorchester 
offer 'Reach Out' befriending for support and encouragement. Also will writing services, exercise classes and cognitive simulation therapy sessions.

Click here for further information.

Bumps (Best Use of Medicines in Pregnancy) 
- provided by the UK Teratology Information Service and is funded by Public Health England. 

For information regarding the use of medicines during pregnancy, please click here.

Co-dependents Anonymous Outreach - a twelve step support group focusing towards developing healthy relationship and freedom from turmoil in relationships with others and ourselves.

Click here for the website.

Email for general enquiries:

Dorset Community Action - provide a professional business support service in assisting local community, voluntary and social enterprises.

For further information please click here.

Dorset Mind Your Head offer support groups, counselling, education and befriending for children.

Click here to view the website.

Dorset Musculoskeletal (MSK) Services

Please click on the following link for details regarding this service: Patient Information Leaflet

Dorset Pain Management Service - 
learn new skills to help you manage your pain

For details, please click here.

Family Services in Dorset

Dorset Family Information Directory

Dorset Council's SEND Local Offer

FitDAS is designed to provide support and guidance through making lasting changes for a healthy lifestyle.

Click here to view their poster which includes further details and contact information.

Help and Kindness 
- access information about help and support offered across Dorset.

To view the website please click here.

Hip and knee replacements

Click here to view Dorset Medical Decision Aids provided by NHS Dorset CCG for patients who are considering either total knee or total hip replacement.

The interactive programs include information regarding what the surgery would involve, the benefits and possible problems that may be associated with it. (You will need to register first).

'How Are You?' Health Quiz

- Find out how your current life-style could be impacting your health

- Get support to make positive changes, such as healthier eating, stopping smoking and cutting down on drinking or getting active

- Receive a health score and personalised advice

- Be signposted to a range of Public Health England apps to support your health and well-being

Click here to complete the quiz!


LiveWell Dorset is a free advice and coaching service for adults (aged 18+) who live in Dorset.  The service is offered to support and advise people who would like to change their lifestyle.  The services provided include: Get Active, Lose Weight, Stop Smoking and Drink Less.  

Please click here to see the website.

LiveWell Dorset have also provided an animation video about pre-diabetes:

Marie Stopes Clinics (sexual health and termination of pregnancy support)

Marie Stopes clinics are offered throughout Dorset via the NHS to patients who need support with anything regarding sexual health and pregnancy matters.  You can self-refer without visiting\speaking to a GP via telephone number 0345 450 3964.  Alternatively visit there website to find the nearest clinic;

Maternity Matters Dorset 
- a guide to maternity options and services in Dorset.

Click here to go to the website. If you have urgent concerns or think you are in labour please telephone 0300 369 0388.

My Health My Way
 is a service providing supported self-care for people who have a health condition which significantly affects their lifestyle. The service helps with building confidence and overcoming difficulties in many ways.

For further information please click here to visit the website.

My Life My Care 
offer information, advice and help for living safely and independently in your home.

To view their website please click here.

National Diabetes Audit

This Practice is taking part in an important national project called the National Diabetes Audit. It is about people who are at risk of diabetes and also diabetes care/treatment within the NHS.

Below are links to further information regarding the audit:

National Diabetes Audit Poster

How your information is used to improve care for people at increased risk of Type 2 diabetes

How your information is used to help improve diabetes care

NHS Apps Library

Click here for a link to find digital tools which are designed to help you manage and improve your health.

NHS Community Medical Eye Service

Not all eye conditions need to be seen/treated in hospital. For certain eye conditions, you can be seen in an NHS community clinic sooner and at a more convenient time for you (the average wait for an appointment is currently within 4 weeks).

For details regarding this service, including contact details and conditions treated, please click on the following links: PosterLeaflet

NHS Services

If you become unwell or have an accident, you can check that you and your family are using the correct service by clicking here to view advice from the Dorset CCG (Clinical Commissioning Group).

It can help you to save time and sometimes save lives by using the most appropriate NHS service.

People First Dorset 
are a charity for people who have learning disabilities, aiming to help with:

- Learning important skills and becoming more confident and independent

- Improving health and well-being

- Improving services to better meet needs

- Raising public awareness about learning disabilities

To view the October-December 2019 newsletter, please click here.

To view the website please click here.

Physiotherapy Self-Referral Service

You can now refer yourself to see a physiotherapist without needing to discuss with your GP first.  If you are registered with a GP practice in Dorset and are over the age of 16 years, visit MSK Dorset and complete the self-referral form.

Further information can also be read here.

Stay Well Dorset -
information on how to keep well all year round.

Please click here to view the website.

Steps 2 Wellbeing 
is a free, NHS service available for people aged 18+ and is provided in the county of Dorset and also in Southampton. Referrals are accepted through the web and by telephone. You can either self-refer to this service or be referred by your doctor and other healthcare professionals.

A range of treatments is offered for problems such as depression, anxiety, stress, obsessive compulsive disorder, etc.

If you would like more information about this service please visit their website here.

Tastelife - a community support and educational group for people who suffer with eating disorders and their carers.

For further details please see the website.

Veteran Friendly

We are currently working towards our Veteran-Friendly Accreditation, but do have current processes in place to help all current and ex-service men and women.  Please let us know if you are an ex-serviceman or woman so that we can annotate your record and provide you access to any services.

The Veterans Gateway has now been made available via an App. Based on your location, you can access the support you need with finances, housing, employment, relationship, physical and mental health, and more.  The directory, which is intuitive and easy to use, groups all NHS facilities across the country, and over 2,000 charitable organisations. You can either use the map tool to look for organisations in your area, or search by name, post code, or descriptive words (e.g. financial support).  There is a range of Covid-19 advice available through the app.  Further details can be found through this link:


WaitLess App 
- designed to help you find the quickest access to the best care.

The app provides the current waiting times, opening hours and directions to all urgent care centres in Dorset, east Kent and Northampton.

For more information, including links to download the app, please click here.


Useful Documents

Assistance Dogs:

Patient Policy Assistance Dogs v1.0


Diabetes patient information leaflet v5 (Moving Medicine) - leaflet supporting people with diabetes in increasing levels of activity.

Zero Tolerance

Click here to read our zero tolerance patient policy

How to Remove a Tick:

Please click here for details.

Occupational Health:

Patient Policy - Hepatitis B for Occupational Health purposes v1.0

Hepatitis B for Occupational Health purposes Employer Letter v1.1docx

Occupational Health Risk Assessment Confirmation Form v1.0

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