Coronavirus Update

Information for Patients




It is fantastic that lockdown measures are easing, and we are all more able to meet up with friends and family.  However, the safety of you, our patients, is still our priority and we need to continue to take more precautions than shops, pubs, schools etc due to some patients being more vulnerable than others.

NHS Rainbow  

As we are still in the Covid pandemic, the NHS recommends that we triage or phone back every patient who wants advice from a nurse, doctor, or other healthcare professional.

Our surgery is having to work a bit differently to how it used to and the changes you can expect are:

  • Telephone triage by a GP to assess your condition; they will then decide if they need to see you or can treat you over the telephone.
  • Face-to-Face appointments with our Nursing team by appointment
  • The ability to send in eConsults for review by the appropriate Healthcare professional.

If you need medical advice or treatment, please ring us on 01305 251545

 or visit our website and send us your query

Our opening hours are 08:00am – 6:30pm

If you feel you need to attend the surgery in person we are keen, as we are sure you are too, to avoid transmission of infection and so to ensure social distancing we are closely monitoring how many patients are in our building including sitting in the waiting room.  Don’t forget your mask!

You continue to be our priority.  We would like to take this opportunity to thank you for your patience and understanding.

The Partners and Practice Business Manager (21st May 2021)

we are all in this together

For your information you may wish to read answers to frequently asked questions about the coronavirus vaccination.



Published: Dec 8, 2020